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We are committed to excellent customer service - conveniently contact us by phone or submit a request below. Be sure to describe your issue as clearly as possible. For immediate service please call us at the phone number above.



For claims, billing or general customer service inquiries.

Customer Service Hours

Monday - Friday 8AM - 7PM (EST)

For information about a particular product or a question about your plan's coverage, a change of address, or to submit a claim, call us Monday through Friday between the hours 8AM and 7PM, Eastern Time at 1-800-395-7881.

Mail Correspondence

The MooseVIP Endorsed Insurance Programs Customer Service
P.O. Box 26860
Phoenix, AZ. 85068

Mail payments to:

The MooseVIP Endorsed Insurance Programs
Premium Remittance Center
P.O. Box 7189
Pasadena, CA. 91109-7189 

Mail claim forms to:

AGIA Affiliate Services
Claims Department
P.O. Box 9060
Phoenix, AZ 85068

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Thank you for your interest in Worldwide Rescue & Security and Emergency Assistance Plus. We look forward to speaking with you to learn more about how we can add value to your organization and provide peace of mind to your members when they travel domestically and abroad. We will be in contact with you shortly.

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