Contact Us - moose

Contact Us Header Banner

Background Image

Contact Us

We are committed to excellent customer service - conveniently contact us by phone or submit a request below. Be sure to describe your issue as clearly as possible. For immediate service please call us at the phone number above.

Nested Applications

Contact Side Information



For claims, billing or general customer service inquiries.


Customer Service Hours

Monday - Friday 8AM - 7PM (EST)

For information about a particular product or a question about your plan's coverage, a change of address, or to submit a claim, call us Monday through Friday between the hours 8AM and 7PM, Eastern Time at 1-800-395-7881.

Mail Correspondence

The MooseVIP Endorsed Insurance Programs Customer Service
P.O. Box 26860
Phoenix, AZ. 85068


Mail payments to:

The MooseVIP Endorsed Insurance Programs
Premium Remittance Center
P.O. Box 7189
Pasadena, CA. 91109-7189 


Mail Cancer Wellness Claims to:

AGIA Affinity Services
Wellness Claims
P.O. Box 9006
Phoenix, AZ 85068


Mail Insurance Claim Forms to:

AGIA Affinity Services
Claims Department
P.O. Box 9060
Phoenix, AZ 85068

Visit for more information on submitting your Cancer or Hospital Indemnity claims.


For EA+ Emergency Assistance:

Please call 911 first. Once you have been admitted to the hospital, contact EA+ as soon as possible. 

Assistance is available 24/7/365.

1-866-816-2073 (if in the U.S.)
1-603-328-1752 (if outside the U.S.)