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Contact Us

We are committed to excellent customer service - conveniently contact us by phone or submit a request below. Be sure to describe your issue as clearly as possible. For immediate service please call us at the phone number above.

Nested Applications

Contact Side Information

Phone

1-800-395-7881

For claims, billing or general customer service inquiries.

 

Customer Service Hours

Monday - Friday 8AM - 7PM (EST)

For information about a particular product or a question about your plan's coverage, a change of address, or to submit a claim, call us Monday through Friday between the hours 8AM and 7PM, Eastern Time at 1-800-395-7881.

Mail Correspondence

The MooseVIP Endorsed Insurance Programs Customer Service
P.O. Box 26860
Phoenix, AZ. 85068

 

Mail payments to:

The MooseVIP Endorsed Insurance Programs
Premium Remittance Center
P.O. Box 7189
Pasadena, CA. 91109-7189 

 

Mail Cancer Wellness Claims to:

AGIA Affinity Services
Wellness Claims
P.O. Box 9006
Phoenix, AZ 85068

 

Mail Insurance Claim Forms to:

AGIA Affinity Services
Claims Department
P.O. Box 9060
Phoenix, AZ 85068

Visit www.ClaimFormAssist.com for more information on submitting your Cancer or Hospital Indemnity claims.

 

For EA+ Emergency Assistance:

IF YOU ARE EXPERIENCING A MEDICAL OR TRAVEL EMERGENCY:
Please call 911 first. Once you have been admitted to the hospital, contact EA+ as soon as possible. 

Assistance is available 24/7/365.

1-866-816-2073 (if in the U.S.)
1-603-328-1752 (if outside the U.S.)